ROBOCOPY EMCOPY BLOCK CHANGES CIFS ISO
Lead and facilitate to ensure deployment of Organization's QMS practices and adherence to internal - external audit requirements for ISO 9001, ISO 20000, ISO 27001, CMMI Services Model and Functional Experience Requirements. Lead - mentor Process Improvement projects leveraging Lean Six Sigma methodologies, Statistics to deliver targeted Business value. Defines and leads the Knowledge management and Risk management for the project. Maintains givernance of Incident ,Change, Problem Management. Implement ITIL Best practices across all Managed Services. Train the Delivery team on QMS Processes and instititionalze the processes across all Managed service lines. Evaluates and customize current policies, processes, and workflow to meet customer process requirements and expectations. Works closely with Service Delivery Manager/Leads, Functional Leads to oversee Delivery Quality and Continuous Improvement.
He/She has responsibility including - Quality of deliverables and services Client Satisfaction, Program Management, Delivery Risk Management, Delivery Metrics reporting, Standards, Tools - Processes, Delivery Reviews ,Audits - Reporting, Continuous Improvement initiativesKey activities will include. Job Description : Senior NAS Migration Process Consultant and Quality assuranceHyderabadAs the Senior Process Consultant is responsible for quality and delivery excellence in India Delivery Center.
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